Product Designer, Innovation Lab

  • The Hartford
  • $192,290.00 - 192,290.00 / Year *
  • 21 Warren St, New York, NY 10007
  • Full-Time



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Overview:The Product Designer in The Hartford Small Business Innovation Lab is the value proposition champion. Your influence on customer-centricity in the lab will span from early-stage discovery through concept prototyping and product incubation. Immersed in customer and market insights, you will command the voice of customer along our path toward transformational insurance experiences. Your mastery of human-centered design and facilitation techniques inspires the team to generate novel ideas on their behalf. As a member of this dynamic innovation incubator, you will be empowered as customer advocate, interaction designer, and incubation content owner.Responsibilities:Participate in all phases of the design process including persona development, journey mapping, concept design, user task/interaction diagrams, information architecture, prototype wireframes* Lead workshops as the resident design-thinking expert and master of enabling new ideas and perspectives to emerge and develop* Create conceptual sketches to convey ideas and produce detailed interaction designs that detail the experience for functioning prototypes* Facilitate product incubation by aligning customer value propositions with feasibility and driving Lean Product Management* Define and prioritize Epics, Capabilities, Features, and User Stories across the product roadmap:* Define the Epic Value statement* Define a specific Outcome Hypothesis* Define the Minimum Viable Product or Proof of Concept* Collaborate with lab team of designers, business owners and developers* Must have a minimum of two years of experience creating new business ventures or launching a greenfield products* Professional experience with key methodologies such as Design Thinking, Lean UX, Agile/Scrum/Kanban, and Lean Startup and introducing a new digital brand within an existing business* Demonstrated expertise and a minimum of two years of experience in at least two of the following: visual design, UX design, prototyping, front-end development, user research and/or experiment design* Bachelor's degree required; equivalent work experience may also be considered* Exceptional storytelling and communication skills; experience successfully applying these skills in a professional capacity* Strong organization and analytic thinking skills, with ability and experience translating moderately complex content into user scenarios, flows and diagrams.* Proven track record of collaborating effectively with cross-functional teams.About the Innovation Lab:The Hartford Insurance Group is creating an industry-leading Small Business Innovation Lab is located in the FiDi and wholly dedicated to re-imaging the risk management and digital needs of Small Business Owners. The Small Business Innovation Lab is a brand new endeavor to challenge old orthodoxies, embed ourselves with our customers to understand how their worlds are evolving, and create new products, services, and businesses to address their needs. We will be fast, collaborative, customer-centric, and tech-led.This groundbreaking team for Small Business Innovation Lab will work together to:* Create new sources of value by looking beyond today's method of doing business inclusive of identifying ways to extend our model into adjacent spaces or entirely new business models. Pace and speed will be paramount as we prove out the next wave of leading-edge capabilities and models to be adopted or infused into our market-leading business model.* Deliver strategic insights by hedging against disruption on our own terms.Behaviors at The Hartford* Deliver Outcomes - Drive exceptional performance to move the company forward.* Operate as a Team Player - Collaborate inclusively to achieve the best results.* Build Strong Partnerships - Create lasting value through trusted relationships.* Strive for Excellence - Always look for ways to continuously improve.Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.