We're a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
We don't believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.
At Mercy, you'll feel our supportive community every step of your day, especially the tough ones. We're a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.
This is a two to three year rotational position assignment. Upon successful completion of the assignment, candidate may move into a leadership position within Mercy, if opportunity is available. Coaches project teams including leaders to improve critical organizational processes that improve quality, patient safety, operational and financial performance. Facilitates and manages major organizational process improvement change through others utilizing Six Sigma and Lean Design tools and methodologies. Coordinates with other Lean Facilitators and personnel to manage multiple Lean projects, Rapid Improvement Cycle Events (RIE), and follow up activities for redesign improvement efforts, ensuring alignment with Leadership goals. Trains, coaches, facilitates and implements improvement efforts using the principles of Lean Design with teams composed of leadership, providers and coworkers. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards. Qualifications: Because you're committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That's why you'll bring to your role the right set of qualifications:
We'll Support You at Work and Home
- Education: RN or Bachelors degree in a healthcare, engineering or business related discipline. Must complete the Talent Plus Leader evaluation and achieve a passing score prior to placement.
- Experience: Three (3) years professional business experience or a Masters degree with one (1) year of experience, with proven ability to identify and resolve problems, plan and conduct complex project assignments and prepare reports.
- Other: Excellent interpersonal skills to effectively articulate and present complex ideas and information. Demonstrated leadership and project management skills. Strong analytical skills to gather both quantitative and qualitative data necessary in finding creative solutions to difficult and complex problems. Must have the ability to learn and do statistical analyses or be skilled in statistical analysis. Results-oriented change agent who is an effective business systems thinker. Facilitation skills. Ability to manage risk and ambiguity on projects. Excellent PC skills in Word, Excel, and Power Point. Ability to travel up to 10% and meet early mornings and evenings.
Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a \"\"top 100 places to work.\"\" We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We're proud to provide tuition reimbursement to help you grow and learn new skills. What Makes a Good Match for Mercy
Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and are not afraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.
Transforming the Health of Our Communities.
Mercy, named one of the top five large U.S. health systems in 2017 by Truven, an IBM Watson Health company, serves millions annually. Mercy includes 43 acute care and specialty (heart, children s, orthopedic and rehab) hospitals, more than 700 physician practices and outpatient facilities, 40,000 co-workers and more than 2,000 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has outreach ministries in Arkansas, Louisiana, Mississippi and Texas.
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