Description The successful candidate will have at least 2 yearsrsquo experience in the SAP IS-U Customer Service for Utilities. The ability to demonstrate a depth of understanding and skills in configuration is essential. You will have participated in at least 1 successful end-to-end SAP implementations. Responsibilities Participate in project implementations, upgrades, support and specific client initiatives. Your consulting expertise and hands on, team oriented approach will drive successful implementations and initiatives. The ability to effectively work as a team member, team lead or to work independently and communicate with our clients and your team members is essential. Requirements Minimum of 2 years of experience implementing IS-U Customer Service for Utilities. At least 1 full lifecycle implementation. Detailed configuration experience with Customer Service including Business Master Data and associated Utilities Processes, Business Partner Contacts, Address Management, Owner Allocation, Contract Management, Move-InOut and Disconnect Reconnect processes Configuration experience with IS-U (ECC) to integrate with 3rd party systems Experience with all phases of an implementation including business process blueprint, detailed design, configuration, testing, and support Solid understanding of other areas of CCS including Billing, FI-CA and Device Management. Integration experience with SAP Plant Maintenance (PM) and Customer Service (CS), formally Service Management (SM). Excellent communication skills. Eager to learn new technologies. The ability to work in a team, as a teal lead or without supervision if required. Travel as required Highly Regarded Skills Experience in the following areas of CCS EMMA, Customer Relationship Management (CRM) Services or Sales, CRM Billing, Sales Distribution (SD), Telephony, Portals, Internet Self Service (ISS) or Biller Direct, or Workflow Configuration of IS-U Work Management (WM) including Notifications Experience in integrating IVR solutions Experience in integrating Mobile solutions. Experience in HANA Experience in SAP Hybris Experience with the industry solution for Public sector (IS-PS)
Associated topics: business, business analysis, business analyst, business systems analyst, consultant, crm, customer, market, sales, senior consultant
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.