• Allstate Corporate Hiring
  • Irving, TX
  • Miscellaneous
  • Full-Time
  • 19 Springwood Dr

position filled body

Loading some great jobs for you...




The Allstate Corporation is the largest publicly held personal lines property and casualty insurer in America. Allstate was founded in 1931 and became a publicly traded company in 1993. We are listed on the New York Stock Exchange under the trading symbol ALL. Allstate is widely known through the \"You're In Good Hands With Allstate \" slogan. As of year-end 2013, Allstate had $123.5 billion in total assets. In 2014 Allstate was number 92 on the Fortune 500 list of largest companies in America.



Where good people build rewarding careers.

Think that working in the insurance field can t be exciting, rewarding and challenging? Think again. You ll help us reinvent protection and retirement to improve customers lives. We ll help you make an impact with our training and mentoring offerings. Here, you ll have the opportunity to expand and apply your skills in ways you never thought possible. And you ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

The Systems Analyst Lead Consultant role provides technical solution design and technical input into architectural assessments; assists in enforcing architectural adherence and collaborating with technology and business partners. The SA may also be required to create high-level technical requirement and designs for optimal IT solutions.

The System Analyst Lead Consultant is the primary point of contact providing technical leadership, management, and direction for all Team Connect issues and problems. The lead is a Systems Analyst Consultant (SA) working closely with the program lead understanding and supporting the strategic direction, prioritizing technical and usability issues, and driving timely resolution with the Mitratech vendor. The SA provides technical oversight and leadership for system changes, maintenance, patches, upgrades and all releases. The SA lead will leverage technical knowledge as well as business process and system knowledge, working in partnership across ATSV, Law & Regulation, and Mitratech.

Responsibilities

  • Creates the high-level technical designs for moderate complexity projects and difficult maintenance efforts by analyzing and tracing designs to requirements (business, functional, and nonfunctional) and systems architecture; creates design documents and maintain design artifacts
  • Understands the technical details, integration, and functions of multiple applications, hardware, and/or software within a team. Executes and enforces best practices.
  • Develop and/or confirm detailed estimates for high complexity projects; monitors, documents and communicates the technical progress of the project
  • Support lead contact for Incident, problem management and change management.
  • Provide technical guidance / input and coordination of support activities.
  • Production support lead contact including escalation of issues to the vendors and/or internal partners
  • Act as a point-of-contact and engage in Enterprise Command Center (ECC) calls when an application outage occurs and responsible for communication and vendor engagement
  • Manage and participates in on-call support
  • Coordinates and manage change and release management activities such as creation of change orders
  • Accountable for managing tickets, issues and vendor support cases by facilitating review meeting, triaging the issues and help troubleshooting and getting a resolution to the issues.
  • Identifies systems and technical constraints, potential technology risks, issues and resolution, and document possible mitigation strategies for high complexity projects
  • Coordinates various technology organization groups around required operations, environment, and desktop documentation. Manages development of the documentation
  • Identifies opportunities to improve internal team processes or supported business's processes, products, or services
  • Manages design reviews, application design impacts between concurrent releases, and technical walkthroughs
  • Assist in configuration and development
  • Monitors the technical progress of the project
  • Assists with detailed project estimating and milestone planning. Reviews and validates accuracy of others estimates. Track the critical path across project teams and communicate the technical progress of the project
  • Understands and can articulate how team work processes provide a line of sight to the customer

Qualifications

  • 3-5 years of IT experience
  • 3 years of developer experience
  • Experience in Release and Changes Management
  • Experience facilitating meetings for associates of various levels of the organization
  • Proficient in architecture and application solution design, configuration, creating requirement documentation and process diagrams
  • Ability to navigate across multiple application and technical services teams, business partners and vendors
  • Detailed oriented individual with a willingness and ability to learn new concepts and work in a fast-paced environment
  • Has a mastery level of understanding of multiple areas of business knowledge to successfully meet work objectives.
  • Demonstrates the ability to grasp and apply advanced analysis concepts to solving problems
  • Demonstrates the ability to resolve difficult problems and implement solutions that may go beyond the scope of initial client or user complaint.
  • Possesses the ability to openly support and embrace change, approach change in a factual manner.
  • Experience in Waterfall and Agile project management methodology
  • Excellent verbal and written communication skills
  • Excellent people skills

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands .

As a Fortune 100 company and industry leader, we provide a competitive salary but that s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.



The Systems Analyst Lead Consultant role provides technical solution design and technical input into architectural assessments; assists in enforcing architectural adherence and collaborating with technology and business partners. The SA may also be required to create high-level technical requirement and designs for optimal IT solutions.

The System Analyst Lead Consultant is the primary point of contact providing technical leadership, management, and direction for all Team Connect issues and problems. The lead is a Systems Analyst Consultant (SA) working closely with the program lead understanding and supporting the strategic direction, prioritizing technical and usability issues, and driving timely resolution with the Mitratech vendor. The SA provides technical oversight and leadership for system changes, maintenance, patches, upgrades and all releases. The SA lead will leverage technical knowledge as well as business process and system knowledge, working in partnership across ATSV, Law & Regulation, and Mitratech.




* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

Launch your career - Upload your resume now!


Loading some great jobs for you...